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If you are reporting a problem, it helps to include your iOS version and what you were doing when it happened. If a finding looks wrong, tell us the expected amount, the invoiced amount, and the rate the contract uses — that is usually enough to reproduce it.
You enter your rate card once — flat charges, per-unit rates, and percentage charges like fuel surcharge. You record what actually shipped, and you enter the invoice. The app works out what each line should cost under the contract, compares it with what was billed, and lists every place the two disagree.
From your rate card and your own shipment records, and nothing else. There is no industry pricing database, no external service, and no AI guessing. Every finding shows the contracted amount, the invoiced amount, the difference, and the rule and shipment it was derived from. If the app cannot work out an expected amount — for example a per-pallet charge on a shipment with no pallet count recorded — it says so instead of inventing one.
Not in this version. Invoice lines are entered by hand or imported from a CSV. You can attach the PDF or a photo of the invoice as evidence, and it will be listed alongside the findings, but the app does not scan it. Everything the audit checks is something you entered or imported.
They point in opposite directions. No Shipment Record means the invoice bills against a shipment ID you have no record of, so the charge cannot be checked against anything. Shipment Never Invoiced means the opposite: you have a record of the work, but it does not appear on any invoice. The first is a charge to question; the second is money that has not been billed yet.
Both are overcharges. The label describes the cause. If the quantity agrees with your record and only the rate differs, the app calls it a rate mismatch, because that is what you will point at when you raise it. The amount at stake is shown either way.
Free covers 5 invoices a month and one carrier, and it runs the same audit with the same numbers behind every finding — overcharges, rate and quantity mismatches, duplicates, unexpected charges, and invoice arithmetic that does not add up.
Pro adds unlimited invoices and carriers, missing revenue detection (work you performed that was never invoiced), CSV import, PDF audit and dispute reports, and unlimited audit history.
Upgrading does not rewrite an audit you already ran. Run the audit again after subscribing and the new run will include it. Past runs keep the numbers they had when you ran them, on purpose — a report you already sent to a carrier should not change underneath you.
Open the Pro screen from any locked feature and tap "Restore Purchases". This asks the App Store for purchases made with your Apple Account. Make sure you are signed in with the same Apple Account you used to subscribe.
On your iPhone: Settings → [your name] → Subscriptions. You keep Pro until the end of the period you have already paid for.
The app checks the whole file before importing anything, and lists every row that needs fixing with the row number and the reason — a missing shipment ID, a date it cannot read, a negative quantity. Nothing is imported until the file is clean, so you never end up with half a month of freight loaded. Fix the rows it names and import again.
Yes. Everything is stored on the device only, so deleting the app deletes the rate cards, invoices, and audit history with it. There is no cloud backup and no account to sign back into. Your iPhone backup includes the app's data if you back up your device.